Privacy Policy

Effective Date: 3/28/2026

1. Information We Collect

We collect several types of information from and about users of our Website and Services, including:

  • Personal Information: Name, email address, password, and profile information you provide during account registration.
  • Payment Information: When you purchase credits or a subscription, your payment details are collected and processed securely by our third-party payment processor (Razorpay). We do not store full credit card numbers on our servers.
  • AI Usage Data: Text prompts, uploaded images, audio, video files, and the resulting AI-generated outputs. This is necessary to provide the core AI Model Brokerage service.
  • Technical Data: IP addresses, browser types, device information, and diagnostic logs automatically collected when you interact with our platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI generation services.
  • Process transactions, manage your account balance, and issue receipts.
  • Transmit user prompts and media to third-party AI providers (e.g., Replicate) to generate your requested outputs.
  • Send administrative information, such as updates to terms, security alerts, and support messages.
  • Detect, prevent, and address technical issues or fraudulent activity.

3. Third-Party Data Sharing

Imaginestacks acts as a brokerage platform. To fulfill your requests, we must share specific data with third parties:

  • AI Providers (e.g., Replicate): Your text prompts, image/video inputs, and generation parameters are sent to external AI providers to produce the output. These providers process data according to their own privacy policies.
  • Payment Processors (Razorpay): Required financial data is shared securely to process transactions and subscriptions.
  • Cloud Infrastructure: We use secure cloud hosting providers to store user data, generated media, and application databases.

We do not sell your personal information to third parties for targeted advertising.

4. Data Security & Retention

We implement commercially reasonable security measures to protect your personal information and generated assets. However, no electronic transmission or storage system is 100% secure. We retain your data only for as long as necessary to provide our services, maintain your credit balance, and comply with legal obligations.

5. Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. You may delete your account at any time, which will remove your personal identifying information from our active databases, though some audit logs (such as payment history) may be legally retained.

6. Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Effective Date."

7. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us at:

[email protected]